Pharmacist talking to a customer in the pharmacy area of a Boots Thailand store
The Walgreens Boots Alliance CSR objectives and priorities for fiscal 2016 provide a framework for each of our Divisions and their businesses to establish targets that reflect their local markets.

The Company has an overall CSR objective to share knowledge and best practices through a CSR network dedicated to continuous development and improvement.

Every year we review the Company’s objectives and priorities and, where appropriate, set new revised priorities within which targets can be set for the year ahead.


Objective: To establish meaningful multi-year partnerships with charitable organizations and other stakeholders that share our drive to make a difference and support our commitment to helping people across the world lead healthier and happier lives. 

Our current priorities are:
  • To establish partnerships with charitable organizations with supporting activities to improve cancer treatments, including improving the availability of information about cancer through our community programs.
  • To develop charity programs and partnerships which support and improve the health and wellbeing of children/people living in developing countries.
Objective: To support our local communities through employee volunteering initiatives and to encourage each Division to develop new volunteering programs within their communities.


Objective: To reduce our Scope 1** and Scope 2*** emissions as defined by the Greenhouse Gas Protocol on a comparable basis*.

We plan to deliver this through the sharing of best practices across our Divisions, ongoing investment and increased colleague awareness.

Objective: To reduce the waste of resources on a comparable basis* through both reducing total waste while minimizing disposal and maximizing reuse and recycling.

Objective: To mobilize resources within our businesses, enabling them to develop plans to help achieve zero net deforestation by 2020, in line with our commitment through The Consumer Goods Forum.


Objective: To build a robust global network with key external organizations to ensure we are engaging in the issues that carry the greatest social relevance and will make the greatest difference to the communities we serve. 

Objective: To establish principles for the traceability of raw materials of sourced and manufactured products, supplier management and overall supply chain integrity.

For example, we will initially focus on select non-pharmaceutical products which will also take into consideration any claim assurance. 

Objective: To build our reputation for ethical and sustainable sourcing in our global supply chain and to improve and drive processes that ensure that human rights within our supply chain communities are respected and promoted consistently. 

Objective: To provide our consumers with transparency into the products that we offer allowing them to make educated choices for themselves and their families.


Objective:  To proactively support the health and wellbeing of our employees, recognizing they are our greatest advocates and assets when caring for our patients and customers in their local communities around the world.  

Objective:  To deliver our commitment to equality of opportunities across our employment practices, policies and procedures. Through diversity and inclusion, we aim to ensure that differences are recognized, understood and valued and to bring benefit to our stakeholders and the communities in which we work.

Objective: To reinforce our robust approach to health and safety throughout the Company, consistent with our governance structures and business processes.

Objective:  To maintain our confidential and anonymous reporting process, ensuring that we appropriately address issues identified, while continuing to protect the identity and confidentiality of our employees and other stakeholders.
*Excludes the impact of acquisitions, disposals and any significant changes in existing operations
**These are emissions that arise directly from sources that are owned or controlled by the Company.
***These are the emissions generated by purchased electricity, heat and steam consumed by the Company.

You must be logged in to view this item.

This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.