• Walgreens pharmacist putting a plaster on a woman's arm

    Corporate Responsibility

    WBA touches millions of lives around the world every day, through the medicines we dispense and distribute, our convenient retail stores, and our health and beauty products. We deliver healthcare and support communities through both our day-to-day operations and our business values. These essential roles continue to shape our approach to corporate responsibility and sustainability, which is central to fulfilling our purpose of helping people lead healthier and happier lives.

OUR CSR STORIES
  • Lewis Chow conducts an ethical audit for WBA Global Brands Asia
    Protecting the people behind the products
  • International Health Partners charity volunteer handling boxes with donations
    No place is too hard to reach
  • Marianne
    Closed captions, open communication
  • A Boots memory box
    Something to remember
  • Teacher and students
    Seeing the whole picture
View of Chicago street with a Walgreens drugstore
The Heart of Our Business

Walgreens Boots Alliance touches millions of lives around the world every day, through the medicines we dispense and distribute, our convenient retail stores, and our health and beauty products. We deliver healthcare and support communities through both our day-to-day operations and our business values. These essential roles continue to shape our approach to corporate responsibility and sustainability, which is central to fulfilling our purpose of helping people lead healthier and happier lives.

WBA patient getting flu shot
Healthy Communities
ACCESS FOR ALL

See how we engage with local communities to improve societal health and well-being.

We engage with local communities to improve societal health and well-being through:

  • Programs and campaigns to improve access to affordable, quality healthcare and awareness about critical health issues
  • Efforts to help combat opioid abuse and prevent overdose-related deaths
  • Partnerships, particularly aiming to help support people living with cancer at every moment of their journey, and enable young people across the world to achieve their potential
WBA's Pharmacy Delivery and Collective Service vehicles use electric energy
Healthy Planet
REDUCE, RECYCLE

Learn how we're protecting the planet through programs in our operations and by engaging our suppliers on environmental issues.

We are determined to protect the planet through programs in our operations and by engaging suppliers on environmental issues. We are committed to:

  • Reduce energy consumption and emissions
  • Reduce waste, increasing re-use and recycling and collaborating to help create an increasingly circular economy
  • Reduce the negative impacts of plastics in our owned brand products 
Botanics Restoring Overnight Facial Oil sitting in a flower vase
Sustainable Marketplace
ETHICALLY SOURCED MATERIALS

Discover how we've committed to doing business fairly and with integrity.

We aim to do business fairly and with integrity and are taking actions to:

  • Provide a platform of transparency into our owned-brand products, including ingredient and material level information, and ensuring product safety
  • Continue to improve traceability of ingredients and materials of our owned-brand products to reduce their environmental impact and protect healthy ecosystems and reduce climate change impact
  • Continue to drive responsible sourcing practices throughout our supply chain, protecting human rights and engaging with suppliers around ethical and environmental issues 
Group photo of four Boots employees in a Boots pharmacy, smiling at the camera
Healthy & Inclusive Workplace
DIVERSITY & INCLUSION

See how we work to treat our people with dignity and respect every single day.

We strive to treat our people with dignity and respect. We are working to:

  • Proactively support the personal health and well-being of our employees
  • Deliver on our commitment to offer equal opportunities and foster a diverse, equitable and inclusive culture for all through strong employment, pay and recruitment practices, policies and procedures
  • Continue to improve our robust approach to health, safety and data privacy, actively caring for our employees and customers 
Better Together

Collaboration is central to our CSR goals, because we believe we cannot make meaningful change on our own. WBA participates in a number of nongovernmental and advocacy organizations, industry associations and networks, including:

Vitamin Angels, Red Nose Day, WE Charity, United Nations Foundation, Macmillan Cancer Support, The Leukemia & Lymphoma Society, Susan G. Komen, European Organisation for Research and Treatment of Cancer, BBC Children in Need, Global Shea Alliance, The Consumer Goods Forum

UN Global Compact We Support logo
WBA Supports the United Nations Global Compact and the UN Sustainable Development Goals

WBA is proud to belong to the United Nations Global Compact Initiative, a voluntary leadership platform for the development, implementation and disclosure of responsible business practices. The UN Global Compact (UNGC) is a call to companies everywhere to align their operations and strategies with ten universally accepted principles in the areas of human rights, labor, environment and anti-corruption, and to take action in support of UN goals and issues embodied in the Sustainable Development Goals (SDGs).

Joining the UNGC underscores WBA’s long-term commitment to contribute to the SDGs – 17 goals agreed upon by all United Nations member states – to promote peace and prosperity for people and the planet. While our corporate and social responsibility activities are aligned with the SDGs, we are particularly focused on SDG 3, Good Health and Well-being, as reflected throughout our 2019 CSR Report.