A group of Boots brand products

We aim to do business fairly and with integrity and to provide transparency around ingredients and packaging in order to respond to increasing consumer demands for sustainable, ethically sourced products that contribute to their health and wellbeing.

Accountability to our customers is at the heart of our approach to responsible sourcing, including improvements in labeling and consumer education on health and sustainability aspects of products.

Our approach to responsible sourcing

Walgreens Boots Alliance is committed to selling and developing responsibly sourced products that come about from ethical, sustainable and sound processes. A majority of our annual revenue comes from the sale and distribution of pharmaceuticals, which are highly regulated products. For this reason, we concentrate our proactive responsible sourcing efforts on the retail products we sell, especially our owned brand products where we have the greatest influence, and work to make sure our customers are equipped with information on the safety and sustainability of products they purchase.

An Advisory Panel for Sustainability for our owned brands has helped us to assess our impacts and to develop appropriate actions on sustainability issues, ranging from improving the ingredients we use, to the packaging of our products.

Beyond our owned brands, our retail pharmacies also sell tens of thousands of consumer goods manufactured and marketed by other companies, and we understand the use and disposal of these types of consumer products has a significant impact on people and the environment. We work with our suppliers and other industry partners to seek ways to improve how products are made, how they are distributed, how they are used and how they are disposed of.

Our three Marketplace goals are listed below. We invite you to click on each one to read about our initiatives and impacts in these areas.


Transparency and traceability

To create a global process that enables transparency of ingredients and their traceability for the exclusive consumer retail product brands that we sell


Ethical sourcing

To continue to drive ethical sourcing practices across our supply chain, protecting human rights, supporting diverse suppliers and engaging with suppliers around environmental issues

External stakeholders

To work collaboratively with a global network of key external organizations engaging in issues that carry the greatest social relevance to the markets and in the communities we serve

Through our Marketplace initiatives we support the following United Nations Sustainable Development Goals (SDGs)

Un logo for life below waterUN logo for peace, justice and strong institutions

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