Stakeholder Engagement

Engaging and collaborating with our stakeholders helps us to address the most relevant sustainability issues for our Company. We regularly consult with our stakeholders to seek their feedback on our performance in the areas where we have the greatest economic, environmental and social impact.

We engage stakeholders proactively on matters where we feel we can have significant impact, such as in the health and wellbeing arena, and also on topics where we are aware of evolving societal expectations. To read more about how we identify relevant stakeholders and the form and frequency of engagement with key categories of stakeholders during 2018, as well as the issues they raised, please read our 2018 CSR Report. We maintain an open door at all times for stakeholder feedback on our CSR reporting and strategy. We can be reached at csr@wba.com.

Industry organizations and networks

Walgreens Boots Alliance’s work with a number of industry organizations and networks is central to our CSR agenda, as we believe that collaboration is key to being a force for good. Our Company’s leaders are actively involved on boards of a number of industry organizations and networks that have CSR agendas that we support, including the U.S. National Association of Chain Drug Stores (NACDS) and the International Federation of Pharmaceutical Wholesalers (IFPW).

The Consumer Goods Forum (CGF)

Our Chief Executive Officer, Stefano Pessina, serves on the board of the CGF, a prominent global association of retailers and manufacturers that looks to drive positive change and efficiency around the world for the benefit of both people and the planet, as well as our business. As a member of the CGF, Walgreens Boots Alliance has pledged to follow the group’s resolutions and commitments on health and wellness, ethical supply chains (including modern slavery), food waste, refrigerants and deforestation, among other issues. Walgreens Boots Alliance also continued its involvement with the Collaboration for Healthier Lives, a CGF initiative to explore ways to help customers shop for healthier products through a series of projects in cities around the world.