Pride parade poster held up

Our goal is to deliver our commitment to equal opportunities for everyone across our employment practices. Please read the stories below to learn more about our initiatives in this area.

Diversity and inclusion 

Diversity and inclusion has a real impact on our brand and it is critical that our marketing and products reflect the diversity of our consumers and their needs. Walgreens Boots Alliance implemented a diversity and inclusion performance goal on September 1, 2018, which holds employees at the vice president level and above accountable for driving an inclusive and open culture. The achievement of this goal will be measured by a number of key factors including increased representation of women in leadership positions year-over-year in all countries where the Company operates, and increased representation of people of color in leadership year-over-year in the United States.

Diversity data

For the first time global Walgreens Boots Alliance data shows the percentage of women in management positions— with at least one direct report— compared to the percentage of women in all job functions. We are also including figures showing the percentage of people of color in management positions in our Retail Pharmacy USA Division.


Diversity of Walgreens Boots Alliance employees as of August 31, 20181,2

All    (%)  

Age Group    


Race, ethnicity (%)
(United States)
Employee category   <30   30-50   >50  Male Female Undisclosed3  White  People of color   Undisclosed3
Manager 9 11  70   19  49   51 68  32  0  
Non-Manager 91 41  39  20  31  69 51  49  0  
All Employees 100 38 42  20 33 67 52 48

Women employees by Division and in the Company as of August 31, 20181

  Total (%)
Retail Pharmacy USA 68
Retail Pharmacy International 78
Pharmaceutical Wholesale 34
Walgreens Boots Alliance 67

1 Fiscal 2018 data within Deloitte & Touche LLP's review scope as detailed on pages 90-91 of our 2018 CSR Report.
2 Diversity of employees in manager and non-manager roles by age, gender, and racial ethnicity included for the first time for fiscal 2018.
3 Totals showing zeros reflect rounding of amounts lower than 0.5%.


Disability inclusion model 

Walgreens continued to expand during fiscal 2018 its two signature disability initiatives, Transitional Work Group (TWG) and Retail Employees with Disabilities Initiative (REDI), training and hiring a significant number of people with disabilities to work in our stores and distribution centers. 

Walgreens is committed to sharing its experience with other companies to promote disability inclusion in the U.S. and beyond. Over the more than 10 years since Walgreens initiated the TWG program to train people with disabilities to work at distribution centers, numerous companies have toured the facilities to learn from the model.


Retail training and hiring 

REDI, our program to recruit, train and hire people with disabilities to work in our retail pharmacies, through partnerships with publicly funded community providers, expanded to a total of more than 220 stores in 34 states during fiscal 2018. As of August 31, 2018, the REDI program has enrolled more than 1,600 trainees. Of the externs who registered, 78 percent have completed training. 


Distribution center training and hiring 

As of August 31, 2018, seven Walgreens distribution centers and regional warehouses in the U.S. were running the Transitional Work Group (TWG), a disability initiative. TWG partners with agencies to identify candidates for a 13-week training program that includes support from a job coach and a front-line manager. As of the same date, more than 12 percent of employees at distribution centers and regional warehouses self-identified as disabled. 

The TWG program develops and enhances standardized training programs for the distribution centers, establishes partnerships with state agencies and local nonprofits to identify job candidates, and focuses on developing an inclusive culture that fosters growth and development while increasing knowledge about disabilities.


Top scores for disability inclusion and LGBTQ equality 

Walgreens earned a top score of 100 on the 2018 Disability Equality Index (DEI) and the 2018 Corporate Equality Index (CEI), national benchmarking surveys and reports on corporate policies and practices related to disability inclusion and LGBTQ workplace equality. It was the fourth time Walgreens received a Best Place to Work for Disability Inclusion qualification on the DEI, while it has received perfect scores for 12 years in a row on the CEI. The DEI is a joint initiative between Disability:IN and the American Association of People with Disabilities; the CEI is administered by the Human Rights Campaign Foundation.


Business Resource Groups 

Our businesses have 11 active BRGs— 10 in the U.S. and one in the UK. BRGs are grassroots networks of employees committed to making our Company an even more diverse and inclusive employer and retailer. Through their work, BRGs help attract, engage, develop and retain diverse talent. 


Hiring and supporting military veterans 

Walgreens encourages military veterans to consider career opportunities across all areas of our business. Employment outreach includes strategic recruiting relationships with Hirepurpose, Getting Hired and RecruitMilitary, and collaboration with W-VETs. U.S. Veterans Magazine has recognized Walgreens as a Top Veteran-Friendly Company and Diverse Supplier Partner for 2016, 2017 and 2018.To learn more, please click here.


Expanding diversity awareness globally 

Boots UK developed a diversity and inclusion strategy during fiscal 2018. Boots UK’s transgender policy was also reviewed and updated with new content designed to raise awareness and to help facilitate a supportive transition process. 


Gender pay 

Walgreens Boots Alliance works to ensure that our employees are paid fairly and equitably. In the U.S., we have made the commitment to conduct proactive pay reviews to confirm that pay practices are applied without regard to gender, race or ethnicity. The gender pay gap reports of our two largest employers in the UK, Boots UK  and Alliance Healthcare, can be found in their entirety on their respective websites.

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