Message from our CEO, Roz Brewer, and our Executive Chairman, Stefano Pessina

A photo of Stefano Pessina & Roz Brewer together

We are delighted to share our latest WBA Environmental,Social and Governance Report with you and to celebrate and acknowledge the huge effort and impact of this vital work.

As we work to reimagine healthcare in a new era, we are humbled by the critical role Walgreens Boots Alliance is playing in combating the global pandemic.

Working on the front lines, our team members administered more than 34.6 million COVID-19 vaccinations and more than 10 million tests as of the end of fiscal 2021. Every day, we see how hard our team members work and we are proud of each of them and inspired by their resilience.

It’s been an extraordinary year, one in which we continued to show who we are as a company:

  • We are a company that strives to ensure healthcare is accessible and equitable for everyone, no matter their race, ethnicity or location.
  • We are a company that celebrates and embraces diversity, and we hold ourselves accountable to make sure we deliver on our corporate diversity goals.
  • We are a company that understands how reducing our carbon footprint will not only make the planet healthier, but will make us, our patients and our customers healthier, too.
  • We are a company that innovates to make sure the packaging of our owned brand products is more sustainable.

For WBA, our corporate responsibility pillars – Healthy Communities, Healthy Planet, Healthy and Inclusive Workplace and Sustainable Marketplace – are at the heart of our purpose to create more joyful lives through better health. It’s what we believe. It’s what we do. It’s who we are.

Our purpose is evident throughout this fiscal 2021 ESG Report, as we share the ongoing progress we’ve made on our sustainability targets and initiatives,& our diversity, equity and inclusion goals and our work to ensure health equity for all.

We partnered with hundreds of community organizations and rolled out an ambitious Vaccine Equity Initiative to combat vaccine hesitancy and ensure lifesaving immunizations were reaching communities that struggle to access healthcare. Learnings from this work will inform our future health equity efforts.

We know that climate change is caused by human activities and we know it has negative impacts on human health. All companies must do their part to safeguard a liveable planet, and that is particularly important for us as a healthcare company. We have committed to reducing our carbon emissions by 30 percent by 2030 compared with 2019, and for the first time we are including a Task Force for Climate-Related Financial Disclosures (TCFD) response. Regarding plastics, we are also publicly reporting our commitments and data on packaging in our owned brands for the first time.

In DE&I, we took an industry-leading approach, announcing ambitious goals to increase the proportion of women and people of color in leadership roles and linking a portion of incentive pay to performance on these goals. In this report you can read about this performance, how we drive inclusive practices in recruiting and hiring and how we are building a high-performance culture and a winning team. 

Our efforts in corporate sustainability are being increasingly recognized by external stakeholders. In 2021, WBA joined the 100 Best Corporate Citizens list for the first time, and was included as a component of the Dow Jones Sustainability North America Index for a second consecutive year.

We know that none of this work would have been possible without the continued leadership of Ornella Barra, the Chair of the WBA CSR Committee, whose passion and dedication help advance our ESG agenda. 

We are proud of the work we’ve accomplished and are excited to build and progress even more as we continue to live our purpose, and strive to stay courageous, connected, committed and curious throughout all areas of our company.

January 26, 2022

Stefano Pessina
Executive Chairman,
Walgreens Boots Alliance, Inc.

Rosalind Brewer
Chief Executive Officer,
Walgreens Boots Alliance, Inc.