After the Javits Center in New York City was determined to be a mass vaccine distribution venue for local residents, National Retail Federation’s (NRF) Chapter 2 of its 2021 Big Show went virtual with NRF Retail Converge – a retail industry conference held June 21 to 25, featuring more than 500 industry leaders speaking across 160 sessions.
Several of these industry leaders included some of WBA’s very own across IT, innovation and marketing. Featured below is a sample of conversations company leaders had with other industry peers to share viewpoints and insights on the consumerization of healthcare, technology leadership, women in the workplace and elevating the customer experience through personalization.
- Vish Sankaran, senior vice president, global chief innovation officer, WBA; spoke with Carolyn Witte, CEO and Co-Founder of Tia; and Angelica LaVito, healthcare reporter at Bloomberg; in a session titled, “The consumerization of healthcare: Transforming the patient experience.”
- Francesco Tinto, senior vice president, global chief information officer, WBA; spoke with Janet Sherlock, chief information officer at Ralph Lauren; and Diane Randolph, retired CIO/Board Member; in a session titled, “Technology leadership vision: CIO/CTO challenges and opportunities in an accelerated world.”
- Anisha Raghavan, chief marketing officer, No7 Beauty Company; spoke with Eve Rodsky, best-selling author of “Fair Play;” and Shelley Zalis, CEO of The Female Quotient; in a session titled, “From SHEcession to SHEcovery: The comeback of women in the workplace.”
- Rich Corbridge, chief information officer, Boots UK; spoke with Scott TumSuden, vice president and global managing partner for retail and healthcare industries at Cognizant; in a session titled, “Championing everyone’s right to feel good: Activating personalization at Boots.”