We are dedicated to transparently reporting on our ESG activities and sharing progress toward our goals. Our ESG strategy is a key pillar of our purpose and is overseen by the WBA ESG Committee, which reports to the WBA Nominating and Governance Committee on a biannual basis. Our commitment to employee and customer safety and privacy is clear through our in-depth governance and risk management processes. We continuously look for ways to improve these practices because they are essential to achieving our objectives and being a responsible organization.

During fiscal 2022, WBA continued to prioritize safety and developed new policies and procedures to keep up with the COVID-19 pandemic. A major part of our COVID-19 response was learning how to apply identified best practices and processes to other communicable diseases. The safety of our employees is of the utmost importance to WBA. We routinely search for ways to prioritize safety and education trainings. Additionally, we are committed to ensuring the integrity of data and protecting our customers, patients, employees and company information.

By meeting the needs of our team, we are better equipped to meet the needs of our customers and patients. We strive to embrace our teams’ unique identities and perspectives while reflecting our global diversity in our leadership. 

In fiscal 2022, WBA increased the number of business resource groups to 24 and made progress on its goals to increase the number of women and people of color in leadership by 1.4 and 7.1 percentage points, respectively.  

Walgreens increased spend with Tier 1 Diverse Suppliers to $625 million in fiscal 2022 from $500 million in the previous year. Walgreens also expanded its U.S. mental health and well-being platform for team members and families, called Be Well Connected, to provide more well-rounded, around-the-clock support. 

As an owned brand developer and supplier partner, we hold ourselves responsible to innovate and commit to sustainable practices. We are a Champion of the Sustainable Procurement Pledge to ensure we are meeting global standards. 

By fiscal 2025, Boots UK and No7 Beauty Company aim to make 100 percent of plastic packaging reusable or recyclable and achieve 30 percent average recycled content across plastic packaging as per The UK Plastics Pact. Walgreens committed to do the same by fiscal 2030. 

Walgreens also committed to achieve 100 percent certified RSPO palm oil through physical certification and credits by the end of 2023 and increase the physical certified portion by 5 percent each following year.