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Our Retail Pharmacy International Division has pharmacy-led health and beauty retail businesses in eight* countries, each focused on helping people look and feel their best. We operate 4,673* retail stores, with a growing online presence. In Europe, we are a market leader. Our principal retail brands are Boots in the UK, Thailand, Norway, the Republic of Ireland and The Netherlands, and Benavides in Mexico and Ahumada in Chile. 
Country Number of retail stores*
United Kingdom 2,509
Mexico 1,118
Chile 438
Thailand 272
Norway 161
Republic of Ireland 84
The Netherlands 65
Lithuania 26
Total 4,673

Our retail stores are conveniently located and put pharmacists at the heart of healthcare. Our pharmacists are well placed to provide a significant role in the provision of healthcare services, working closely with other primary healthcare providers in the communities we serve.

The Boots omni-channel offering is differentiated from that of competitors due to the product brands we own, such as No7, Boots Pharmaceuticals, Botanics, Liz Earle, Soap & Glory and the ‘only at Boots’ exclusive products, together with our long established reputation for trust and customer care. Our brands portfolio is enhanced by our in-house product research and development and manufacturing capabilities.

In addition, Boots in the UK is one of the leaders in the optical market, with 636* practices, of which 182* operate on a franchise basis. Around 30 percent of practices are located in Boots stores with the balance being standalone optical practices.

We continually seek to enhance the position of Boots as a trusted pharmacy brand and a leading provider of healthcare, beauty advice and services in local communities. We do this by delivering expert customer care, through investment in existing stores, by selectively expanding our store portfolio and, increasingly, through developing our omni-channel offering.
* As of 31 August 2016 excluding equity method investments

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