People & Perspectives

Top 10 Walgreens achievements of 2019

Before the new year arrives, look back at some of the company’s biggest stories from the last 12 months.

Alex Brown and Tom Wall, Walgreens News

Pop, fizz, clink – another year (and decade!) has come and gone, and Walgreens has so many reasons to celebrate.
2019 was a transformative one for Walgreens and WBA, as we formed new strategic partnerships, introduced new brands and initiatives, achieved milestones in corporate social responsibility, and impacted the lives of customers and communities across the country and the world.
As we begin to look forward to 2020, let’s take a look back at Walgreens top 10 moments of 2019:

Stefano Pessina, executive vice chairman and chief executive officer, Walgreens Boots Alliance; and Satya Nadella, chief executive officer, Microsoft; pose at a Walgreens store to commemorate establishing a seven-year strategic partnership agreement. The strategic partnership aims to enhance digital and retail experiences, as well as improve health outcomes and lower overall costs for Walgreens customers and patients.

Customer Becky Halstead (right) is battling breast cancer for the second time, and was featured in promotions for “Feel More Like You,” a free service to help people living with cancer manage the medical and physical changes associated with cancer treatment. Available at more than 3,000 Walgreens stores, patients can receive recommendations from specially trained pharmacists for over-the-counter products to help manage treatment side effects such as skin rash, increased fatigue, mouth sores and dry mouth, while beauty consultants can help patients manage physical changes with treatment such as loss of eyebrows and eyelashes, dry skin and sunlight sensitivities.

Richard Ashworth, Walgreens president of Operations, testifies before the House Energy and Commerce Subcommittee on Health about a proposed transparent approach to drug pricing to provide patients the best, most accurate and granular drug-related information available.

Walgreens and non-profit Vitamin Angels have worked together for six years to improve child and maternal health, helping more than 200 million women and children in the U.S. and around the world by providing potentially lifesaving vitamins.

Walgreens reaches new heights with on-demand drone delivery via Wing, an Alphabet company. Customers in the Christiansburg, Va. area can receive over-the-counter medication and other convenience items delivered to their doors in minutes.

A customer disposes of unwanted medication at one of the 1,500 safe medication disposal kiosks available at Walgreens pharmacies across 46 states and Washington, D.C. To complement this effort, all Walgreens pharmacies that do not currently offer a safe medication disposal kiosk now offer DisposeRx packets or other drug disposal options for customers to safely discard their unwanted medications.

Walgreens team members participate in the Hero High Five Challenge in support of the fifth annual Red Nose Day campaign to help end childhood poverty. As the exclusive retail provider of Red Noses, Walgreens and other campaign partners helped the Red Nose Day organization raise more than $50 million in 2019.

Walgreens and Kroger expand their relationship by introducing Kroger Express and Kroger pickup in 35 additional Walgreens stores, launching Walgreens owned-brand health and beauty products in 17 Kroger stores in Knoxville, Tenn., and forming a new group purchasing organization called Retail Procurement Alliance aimed at enhancing purchasing efficiencies, lowering costs and fostering innovation through combined resources.

Walgreens expands Find Care to include chronic care management featuring diagnostics, connected devices and therapeutic solutions for patients with diabetes, asthma, chronic obstructive pulmonary disease (COPD) or sleep issues. The expansion leverages partnerships with Dexcom, Propeller Health and Philips.

Walgreens creates a new role solely dedicated to driving improved patient outcomes. Our team of more than 150 health outcomes pharmacists includes Felisha Hinds (right) in Miami Beach, Fla., who fosters relationships with the surrounding medical community and provides high-touch, clinical intervention programs to the patients who need them the most.


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