International Segment

Our International segment has pharmacy-led health and beauty retail businesses in five countries, each focused on helping people look and feel their best, as well as WBA’s pharmaceutical wholesale operation in Germany.

A Boots Employee helping a customer

This segment operates 4,031 retail stores, with a growing omnichannel and online presence. Our principal retail brands are Boots in the UK, Thailand, and the Republic of Ireland, Boots Opticians, Benavides in Mexico and Ahumada in Chile. We also have Boots franchise operations in the Middle East and Indonesia. 

Number of Retail Stores by Country

CountryNumber of retail stores
United Kingdom2,276
Republic of Ireland90

Our retail stores are conveniently located and put pharmacists at the heart of healthcare. About 86 percent of the UK population lives within 10 minutes of a Boots store. Our pharmacists are well-positioned to provide a significant role in the provision of healthcare services, working closely with other primary healthcare providers in the communities we serve.

In addition, Boots UK is one of the leaders in the optical market, with 548 practices, of which 160 operate on a franchise basis. Approximately 30 percent of practices are located in Boots stores with the balance being standalone optical practices.

We continually seek to enhance the position of Boots as a trusted pharmacy brand and a leading provider of healthcare, beauty advice and services in local communities. We do this by delivering expert customer care, through investment in existing stores, by selectively expanding our store portfolio and, increasingly, through developing our omnichannel offering.

The website and integrated mobile app allows customers to order from a range of over 37,000 products and collect from approximately 74 percent of the UK’s retail stores the following day. The Boots Advantage Card loyalty program continues to be a key element of the Boots offering, with approximately 12 million active members as of Aug. 31, 2021, in the UK and Ireland.

International Segment Businesses
Latin American Retail Pharmacies

Both acquired in 2014, Farmacias Benavides is our pharmacy chain in Mexico that operates 1,100* stores, and Farmacias Ahumada is our pharmacy chain in Chile that operates 302* stores. 

*As of August 31, 2021

Boots Franchising

In addition to Boots stores in the UK, Thailand and the Republic of Ireland, WBA works with franchise partners in the Middle East and Indonesia to bring the iconic Boots brand to new geographies, including United Arab Emirates, Saudi Arabia, Bahrain, Oman, Kuwait and Qatar.

Germany Wholesale Pharmaceutical Joint Venture

On February 2, 2022, WBA announced the completion of the acquisition of the remaining 30% equity stake in its German pharmaceutical wholesale joint venture with McKesson Corporation.

As a result, WBA is now the 100% owner of the combined GEHE and Alliance Healthcare businesses in Germany.