A Message to Our Stakeholders

A Message to our Stakeholders - Stefano and Roz

It is truly inspiring and gratifying each year at this time to see the tremendous impact Walgreens Boots Alliance continues to make in the communities we serve and beyond.  

In October 2021, WBA unveiled a new purpose, vision and values, which unite us as an organization and help to inform our actions and decision-making. In particular, our purpose of “more joyful lives through better health” is the guiding light that signifies the difference we want to make in the world, and you’ll see it reflected throughout our Environmental, Social and Governance (ESG) Report for fiscal 2022.  

During this critical time for the planet and our communities, we’ve made great progress across each of the four pillars of our health-centered ESG strategy: Healthy Communities, Healthy Planet, Healthy and Inclusive Workplace and Sustainable Marketplace.   

Among the highlights from fiscal 2022 is the major role WBA has continued to play in combating the COVID-19 pandemic. Our pharmacy staff administered more than 69 million vaccines and more than 45 million COVID-19 tests through August 31, 2022, with more than one-third of the COVID-19 vaccines provided in socially vulnerable communities.   

We’ve also made further strides in our commitment to health equity by improving health access and education through a number of initiatives. One example is the launch of our clinical trials business in the U.S., which aims to increase engagement among diverse populations while addressing barriers to participation in underserved areas.

Of course, none of our work would be possible without the unwavering dedication of our people around the globe. To understand and respond fully to our customers’ needs and challenges, we believe it’s imperative to employ a workforce that reflects the many communities we serve.   

Additionally, WBA continues to build on our strong commitment to diversity, equity and inclusion, as well as accountability. This past year, we’re proud to have increased the representation of people of color in leadership roles, while also exceeding another goal to spend more than $625 million with Tier 1 diverse suppliers.  

Beyond our trusted retail locations, support center and many other facilities, our focus on health and well-being is truly global and we know the health of our planet has a direct impact on all of us. We are progressing well on our targets to reduce carbon emissions by 30 percent by the year 2030 from a 2019 baseline, and among other initiatives, we also launched a recycling Take-Back program across 700 Boots UK stores.  

We are also pleased to have signed onto the Champion of the Sustainable Procurement Pledge, an international nonprofit organization driving awareness and knowledge on responsible sourcing practices to empower procurement professionals. Through this, we took notable steps, including minimizing plastic packaging and expanding our commitment to responsible sourcing, product transparency and traceability of ingredients.  

Lastly, we recognize the importance of governance and transparency as we continue to expand our ESG efforts, programs and partnerships. As a result, this report follows the new GRI Universal Standards to reflect human rights impacts and due diligence obligations.   

As we reimagine local healthcare and well-being for all, we are very proud of our impactful ESG efforts. We look forward to continuing to work closely with our partners to build a better, healthier world for generations to come.   

January 25, 2023  

Stefano Pessina  
Executive Chairman,  
Walgreens Boots Alliance, Inc. 

Rosalind G. Brewer  
Chief Executive Officer,  
Walgreens Boots Alliance, Inc.